Troubleshooting Tips

2024-05-18 23:29| 来源: 网络整理| 查看: 265

Using Yahoo, you can share media files, images and videos. However, you may get troubled if Yahoo mail fails to open attachments. This issue can occur because of the device or browser you are using. If you are looking forward to knowing how to troubleshoot Yahoo mail won’t download attachments, then read ahead. Here, we are available with various solutions that can help you resolve Yahoo mail won’t open attachments issue on computer and mobile app.

How to Troubleshoot Yahoo Mail won’t Open Attachment on Computer problem?

If you are unable to open Yahoo mail attachments on your computer, then read out the various solutions mentioned below to resolve your issue with step by step guidance.

Restart Your PC

Restarting the computer closes all the apps running in the background and cleans the internal storage of your PC. This will also resolve internet-related problems like Yahoo mail won’t open attachment on computer.

Disable Browser Add-Ons

This is one of the tips that can help you resolve can’t open Yahoo mail attachments issue. Add-ons interfere with opening attachments. Disable add-ons temporarily and then refresh your browser. After that, try to open attachments on Yahoo. If this resolves your issue, then great. If it doesn’t, then use the next solution.

Check File Encryption

If Yahoo supports encrypted files, then you won’t be able to open attachments on Yahoo. In such a case, you have to ask the sender to send you an unencrypted version of the file. You can also ask for the access of an encrypted file.

How to Troubleshoot Yahoo Mail Won’t Open Attachments on mobile issue?

If you are facing Yahoo mail attachments not opening issue on mobile, then try to resolve your issue by applying the solutions given below. Usually, this error occurs if there are issues with the mobile app.

Check If There Are Yahoo Mail App Issues

One may come across can’t open attachment in Yahoo mail on iPhone if there are technical glitches in the Yahoo mail app. It is important to resolve these issues as soon as possible. These glitches affect overall execution of Yahoo mail operations. To resolve this issue, you need to close the Yahoo mail app, restart your mobile device and then re-open Yahoo email.

Check File Size

The web version of Yahoo mail does not have a file size limitation. But this limitation exists in Yahoo mail mobile app. This happens if there is insufficient storage on your mobile device. Therefore, you are required to clean the internal storage if you are not able to open attachments on Yahoo mail. You can also add the expanded memory by using the in-build card slot. This will increase the memory space and you will be able to open attachments.

So, these are the different methods that you can apply to resolve the issue of why can’t I open attachments in my email. Once your issue is resolved, you will be able to open shared attachments on your mobile device or computer.